Product
Extraction quality, validation, and phone numbers.
Help center
Answers before you start extracting.
Find quick answers about accuracy, uploads, phone extraction, exports, billing, and support.
Billing
Plans, refunds, subscriptions, and invoices.
Support
Browser support, onboarding, and troubleshooting.
How accurate is MailExtract?
Accuracy depends on what each website publicly exposes. MailExtract prioritizes common contact areas, removes duplicates, and filters invalid-looking emails before showing results.
Can I upload CSV or XLSX files?
Yes. Paid workflows support bulk domain uploads, larger batch sizes, and export-ready results. The free extractor supports a small preview.
Can I extract phone numbers?
Yes. MailExtract can extract public phone numbers when available on scanned pages. Availability depends on website content and plan limits.
How many domains can I process?
Limits depend on your plan. Free preview supports small tests, while paid plans support larger batches, higher daily limits, and more active jobs.
Can I download CSV and Excel files?
Yes. Paid accounts can download CSV/XLSX exports. Free visitors can preview results before creating an account.
What is the refund policy?
Refund requests are reviewed case by case based on payment status, plan usage, and service issues. Contact support with your account email and payment reference.
Which websites are supported?
MailExtract scans publicly accessible websites. Some sites may block automated requests, hide contacts, or expose no public business emails.
Which browsers are supported?
MailExtract works in modern browsers including Chrome, Edge, Firefox, and Safari. Chrome or Edge is recommended.
Is my data secure?
MailExtract is an authenticated cloud platform. Account data and extraction results are handled inside the application, with secure checkout flows for payments.
Still have questions?
Talk to our team about plans, billing, onboarding, or extraction setup.